what is curbside pickup

curbside pickup

Curbside pickup is a retail fulfillment service where customers order items online and then pick them up at a designated location outside the store, without having to leave their car. It’s essentially a “buy online, pickup in store” (BOPIS) option with the added convenience of not needing to step foot inside the store.

Here’s a breakdown of curbside pickup:

How it works:

  1. Order online: Customers browse and place their orders through the retailer’s website or app.
  2. Choose curbside pickup: During checkout, they select the “curbside pickup” option and specify their preferred pickup time.
  3. Order confirmation: The retailer receives the order and processes it. They’ll usually send a confirmation email or text message with the estimated pickup time.
  4. Pick up your order: When the order is ready, the customer drives to the store and parks in a designated curbside pickup zone. They might need to notify the store of their arrival through the app or by calling a designated number.
  5. Order delivered to car: A store employee will bring the order out to the customer’s car, verify their ID and order details, and load the items into the trunk or backseat.

Benefits of curbside pickup:

  • Convenience: Customers save time by skipping the checkout line and browsing in-store.
  • Safety: It minimizes contact with others, which can be especially appealing during the pandemic or for people with health concerns.
  • Faster than delivery: Orders are usually ready for pickup within a few hours, compared to the waiting time for home delivery.
  • Reduced shipping costs: Customers can avoid paying for home delivery fees.
  • Ability to return items easily: It’s often easier to return items purchased through curbside pickup compared to those delivered to your home.

curbside pickup

Things to keep in mind:

  • Not all retailers offer curbside pickup. Check the store’s website or app to see if it’s available.
  • There may be minimum order requirements for curbside pickup.
  • Pickup times may vary depending on the store and the size of your order.
  • Be sure to have your ID and order confirmation ready when you pick up your order.

Here are some popular retailers that offer curbside pickup:

  • Walmart
  • Target
  • Best Buy
  • Home Depot
  • Lowe’s
  • Kroger
  • CVS
  • Walgreens

I hope this comprehensive information gives you a clear understanding of curbside pickup!

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